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This sequel revisits and extends Argyris and Schön's theory of organisational learning in light of subsequent research and practice.
It asks what makes an organisation capable of learning, what forms of learning are desirable, and how productive inquiry can be strengthened. The authors retain the distinction between espoused theories and theories-in-use and examine how defensive routines protect people from embarrassment while preventing the testing of assumptions. They develop single-loop and double-loop learning through cases, action research, and discussion of the relationship between researchers and practitioners. Organisational knowledge is treated as embedded in routines, conversations, records, and shared interpretations, not merely stored in individual minds.
For schools, the book supports disciplined inquiry into recurring problems: teams should make reasoning visible, test causal claims, and reconsider governing values rather than changing procedures while leaving the assumptions that produced the problem untouched.
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